FAQ

Frequently Asked Questions

We’ve compiled answers to some of the questions we’re most frequently asked.

About Our Facility

AThe horses do not enter the guest areas inside the building. Horse interactions generally take place on the terrace.
AThe horses live in their stalls within the facility. We also have a designated turnout area where they can spend time outdoors at night.
AYou can watch the horses from the terrace and other designated areas throughout your stay, from check-in to check-out.
AThere are currently three miniature horses living here.

For more information, please visit our “Experiences / Meet the Horses” page.

About Your Stay

ACheck-in is from 2:30 PM to 4:30 PM, and check-out is at 10:00 AM.
AIf you expect to arrive later than your scheduled arrival time, please contact us as soon as you know.

Depending on your arrival time, you may not be able to participate in horse interactions or receive certain facility guidance. We may also be unable to accommodate significantly delayed arrivals or late-night arrivals.

Please note that we cannot offer refunds or other compensation if you are unable to use certain services due to your late arrival. Thank you for your understanding.
ACheck-in is limited to 2:30 PM–4:30 PM to allow us to properly manage the horses’ health and prepare for your horse interaction experience.
AAt this time, we only offer one-night stays. Thank you for your understanding.
Reservation

Reservation

Please review the Accommodation Terms and Conditions and House Rules before proceeding with your reservation. We look forward to welcoming you for a unique experience and special time spent with our horses.

Please scroll to the bottom of the “Accommodation Terms and Conditions” to read them in full. Once you have done so, the checkbox will become available.